AMY COULEE

Please be sure to contact us within 7 days of product delivery.
Please note that we cannot accept returns or exchanges without contacting us. If you receive a return or exchange, please return it within 30 days of the delivery date. (Please note that we will not accept returns if they have not been returned for 30 or more days.) If size does not fit or is not as pictured, we will return or exchange at customer's convenience.

[The case that we cannot accept exchange/return]

・Items that have been delivered for more than 7 days

・Products with missing tags, tags, boxes, etc.・

・Products that have been used or washed

・Products damaged by customers

・Products with dirty or smelly items

・Items with missing accessories at the time of delivery

・edge wrapping service available

[About exchange]  (contact at hiphopvsrock@gmail.com) Items that can be exchanged are basically exchanges of the same size and color. (If you contact us via email, please write "Exchange" in the subject line.) Return shipping will be the customer's responsibility. Once we receive the product, we will ship a replacement product. In the event of an exchange due to customer convenience, we may ship cash on delivery. If the product cannot be returned due to an accident at the time of return, or if the condition of the product deteriorates, we may not be able to accept the return.

If we have it in stock, we will send you a new item with no defects. We will be responsible for all costs incurred for this. (Replacement product will be returned if not in stock.)

[About returns] Please contact us by email with the product you want to return and the reason. (If you are emailing us, please include "Return" in the subject line.)

 

Customer is responsible for return shipping. If the product cannot be returned due to an accident at the time of return, or if the condition of the product deteriorates, we may not be able to accept the return.
If you return an item, the points for that item will automatically expire.

[About refund]
The refund amount is the item price excluding shipping.
If you do not pay for shipping when the product ships, we may deduct it from the product price and refund it.
・For customers paying by credit card, refunds will be processed by rescheduling or canceling the bill.
(Normally, refund) The process will be completed within 3-5 days (The remittance fee is borne by the customer,) The remittance fee will be deducted from the refund amount. We kindly ask you to contact us within 7 days. 

Credit Card We accept VISA/MasterCard/AMERIXAN EXPRESS/JCB/Discover/UnionPay/ApplePay.
PayPal It depends on the expiration date and contract content of the credit card registered with PayPal. Please check with your card company or PayPal Inc.
Cash on Delivery When you receive your ordered product, you will pay the delivery company the price of the product in "cash" in exchange for the product.

* If it is cash on delivery, a cash on delivery handling fee of USD XX (including tax) will be charged separately.
*If the total amount of an order exceeds XX USD (including tax), cash on delivery cannot be used.
*Cash on delivery is not available for orders using the gift wrap service.

Our Story

Amy Coulee is a professional apparel supplier located in Zhongshan, Guangdong, China, with over 10 years of experience in providing custom and blank apparel to global buyers. We offer a wide selection of high-quality apparel, including T-shirts, hoodies, sweatshirts, sweatpants, shorts, polo shirts, and hats for men, women, and children. Our services include customization of designs or logos onto our apparel through printing and embroidery. Additionally, we provide a diverse range of blank apparel at competitive prices.

Our Mission

We strive to provide the best possible customer experience and offer each customer a 100% satisfaction guarantee. If you are not satisfied with our product, we will do our best to ensure your satisfaction is our unremitting promise.

Our brand was founded by a group of young people who love fashion, pay attention to quality, and are committed to creating a unique style, so that customers can experience the confidence and sense of fashion brought by the amycoulee brand.

Our goal is to enable every customer to wear their own unique style and show their personality and self-confidence. Our designers are constantly exploring and researching to break the shackles of tradition and create more innovative and creative designs, so that our customers can wear their own unique styles on any occasion.

https://www.amazon.com/stores/AMYCOULEE/AMYCOULEE/page/8F0240A7-81CA-4E5E-A127-8FC9A670B8DE?store_ref=bl_ast_dp_brandLogo_sto&ref_=cm_sw_r_ud_ast_store_ADWCS01SGN0VF7PQB79T

*In principle, general sales orders can be canceled within 24 hours of placing an order. To cancel an order, please contact us at akkadkuti@gmail.com. However, even if the order is ready to ship within the cancellation time, we may not be able to accept the cancellation.

*In order to prevent fraudulent use of credit cards on this site, the security department may detect fraudulent behavior based on customer usage. If we determine that your credit card has been compromised, we may cancel your order without contacting you regarding the outcome. Please note that we cannot answer the reason for cancellation as it is determined by the security system.

Frequently Asked Questions (FAQs)
Can I return or get a refund?
Can I return a product if I received it in a different image or size?

Please be sure to contact us within 7 days of product delivery.
Please note that we cannot accept returns or exchanges. without contacting us. If you receive a return or exchange, please return it within 30 days of the delivery date. (Please note that we will not accept returns if they have not been returned for 30 or more days.) If size does not fit or is not as pictured, we will return or exchange at customer's convenience.


[The case that we cannot accept exchange/return]

・Items that have been delivered for more than 7 days

・Products with missing tags, tags, boxes, etc.

・Products that have been used or washed

・Products damaged by customers

・Products with dirty or smelly items

・Items with missing accessories at the time of delivery

・edge wrapping service available

[About exchange] (contact at hiphopvsrock@gmail.com) The merchandise that can be exchanged is basically an exchange of the same product size and color. (If you contact us via email, please write "Exchange" in the subject line.) Return shipping will be the customer's responsibility. Once we receive the product, we will ship a replacement product. In the event of an exchange due to customer convenience, we may ship cash on delivery. If the product cannot be returned due to an accident at the time of return, or if the condition of the product deteriorates, we may not be able to accept the return.

[About returns] Please contact us by email with the product you want to return and the reason. (When contacting us by e-mail, please include "Return" in the subject line.) Shipping costs for returned products will be the customer's responsibility. If the product cannot be returned due to an accident at the time of return, or if the condition of the product deteriorates, we may not be able to accept the return.

505563394@qq.com

ZhongShan,GuangDong,China